Huvafen Fushi – September 2018

MESSAGE FROM GENERAL MANAGER

Dear Dream Makers,

JC.JPGWe are in the final quarter of the year with the preparation for the festive season and in the meantime we are  busy with an occupancy of over 70% for September and looking at 80% for October.

In the heart of the house our new shop has just recently opened with a nice range of goodies. We are also putting the final touch for the ground of the multipurpose court and the laying of the grass is scheduled for mid-October.

Thanks to our dynamic team there is constant innovation, improvement and better ways to delight our guests and islanders.

My very best wishes for the months to come.

Jean-Christophe Nager
General Manager


MNU Business School – Industrial Visit

Twenty-two students from MNU Business School accompanied by 2 lecturers, had an industrial visit at Huvafen Fushi. These students are undertaking International Business as part of their HR degree.

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The industrial visit of MNU Business School at Huvafen Fushi plays an integral part in the professional degree of the students. It is part of their college curriculum and the objectives of the visit are to provide students an insight regarding practices and the workings of the hospitality industry. This lets the students know things practically through interaction, working methods, and employment practices. Moreover, it gives exposure from an academic point of view.

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HR Manager Hassan Shareef welcomed the students upon arrival. General Manager JC Nager gave them an insight of the day to day operations and what are the challenges that come across in this type of industry. Talent Development Manager Elleine Tactay shared information about Huvafen Fushi; it’s products, facilities and the different career opportunities available in the hospitality sector. Asst. Sales Manager, Afrah Abdulla was also present to tell the students about the business and marketing side of Huvafen Fushi. These interactions gave the students an opportunity to ask questions and have a better understanding of current work practices as opposed to possibly theoretical knowledge being taught at the school.

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After lunch, the students were taken for a tour around the island to expose them to the products, facilities, and services of Huvafen Fushi thereby honing their industry understanding. Spa Therapists Muja and Suranga toured the students in the award-winning Huvafen Spa. Asst. Front Office Manager, Mohamed Nafiu, showed them the different room categories and Restaurant Managers, Abdulla Jaleel, and Ahmed Nashid showed them the different food & beverage outlets whilst explaining the concept of each restaurant. The students also got a glimpse of the Heart of House operations of the resort giving them a better picture of how a tiny resort operates flawlessly.

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The lecturer and course coordinator Ms. Aminath Sudha says, “Industrial visits provide an excellent opportunity for the students to interact with hotels and know more about the hospitality environment.” The students were thankful and were pleased to know they too can have a career in the hospitality industry.

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MNU Business School gave Huvafen Fushi a plaque of appreciation for the warm hospitality extended to them during their industrial visit. Likewise, before their departure, the students were given a souvenir to make their Dream Island experience an even more memorable one.


Leader in You Supervisory Workshop

The Leader in You Workshop was created for the supervisory team members and those with a similar job title or senior in position.  The workshop aims to develop the essentials of getting results through people, which will help build engagement and performance within teams, which will help deliver great results from our Dream Makers to support Huvafen Fushi to recapture its seductive allure.

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Two sessions were conducted for this month. The first session had 12 participants while the 2nd session had 6 participants. In both sessions, General Manager, JC Nager was present to personally share his experience during the time when he also was in the shoes of the participants giving emphasis that the supervisor level is very much the start of a management leadership journey.

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The 3 hour session covered topics about Why Managing People is Important, Learning Cycle,  3 Circles of Responsibility, 702010 Principle and The Shadow of a Leader.

It can be easy to think that if you’re in a supervisory role, you have people to do things for you. Actually, it’s the other way around! You now have people you need to do things for. One way of thinking about your role of being a manager is to think of your team as the people doing the important work, and your role is to make sure they have what they need to do it as well as possible.

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L-R (Back to Front) Hussain Rasheed (Housekeeping Supervisor), Hussain Joodh (HR Coordinator), Mohamed Adam (Engineering Supervisor), Mohamed Imran (Speedboat Captain), Anushka Prasad (Engineering Supervisor), Nalin Pushpakumara (Sous Chef), Abdulla Saeed (Restaurant Supervisor), Zaid Mohamed (Jr. Sommelier), Raufath Saeed (Captain), Aboobakur Mohamed (Garden Supervisor), Ahmed Adul Rahman (Purchasing Manager) and Roger Joseph Heyn (Head Bartender).

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L-R: Ahmed Aiman (Housekeeping Supervisor), Mohamed Fahud (Airport Supervisor), Mohamed Jameel (Village Attendant), Priyantha Gomes (Laundry Supervisor), Manon Jeanne Moutet (F&B Service Coordinator), Abdul Latheef Hassan (Captain)

Participants were also asked to reflect on what they want to Start, Stop and Continue to make the most of their leadership.



MALDIVES PRESIDENTIAL ELECTION 

23rd September 2018

13The national Maldivian Presidential Elections happens every five years. This year, the election is held 23rd September 2018.  Incumbent President Abdulla Yameen from Progressive Party of Maldives will run for re-election against Ibrahim Mohamed Solih of the Maldivian Democratic Party.

Hufaven Fushi supports every Maldivian team member to practice their Right to Vote but does not influence their political views and opinions. The Training Room was set-up and  managed by the team from Election Commission for our team members to cast their vote.15.png

Political views and opinions expressed by the team members are part of their Human Rights. It does not necessarily state or reflect those of Huvafen Fushi, and shall not be used for any marketing or business purposes.


OPEN DOUBLES  BILLIARD TOURNAMENT

Amongst the busy schedule our team members follow each day, Huvafen tries to create an environment to provide some stress relief and enjoyable moments for its dream makers.

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As such, a Billiard Tournament was held between Team Members on this September. Competing in doubles, it has been a very exhilarating tournament.

The teams took part in group categories, with each winner from the category moving forward to the next round, and after a two day of competence, Team Zaid and Roger from F&B service moved to finals, played between, Asanka from F&B Kitchen and Anushka from Engineering.

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After a very heated match, team Zaid and Roger took the title of the winners of billiard doubles for this Tournament, giving the other team the title of Runner Ups.

Certificates were issued to all the participants for their out-coming interest and enthusiasm for the tournament, and of course Huvafen never lets the winners go empty handed.

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It is imperative that we try to give our Dream Makers the balance between work and stress free fun time.

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Thank you team members who joined this Tournament, we hope you all take one moment out of every day to hang out with your friends, and have a good time a part from just the hard work that you all put in.


DREAM MAKERS  ON THE MOVE

You have proven to everyone what quality work is all about. The wheels of your career are spinning in full speed. Congratulations! Keep going and don’t hit the brakes now.

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EXTERNAL APPRECIATION 

 In the recent articles published by Corporate Maldives two of our Strategic Leaders were selected in their annual Top 20 Most Influential Awards. Corporate Maldives is the leading business & hospitality magazine of Maldives, providing business, financial and industry news, as well as events and information.

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The Top 20 Most Influential General Managers in the Maldives was published September 5, 2018, on the website of Corporate Maldives.

Our very own General Manager, JC Nager was selected in this prestigious category.  According to Corporate Maldives, the criteria for the selection was based on long-serving career whilst continuously sharing knowledge and experiences with fellow associates.  Corporate Maldives also took in to consideration the number of years they have contributed to the hospitality industry.

The Top 20 were taken from a collection of 148 operating resorts in the Maldives and are listed annually.


Corporate Maldives presented the 20 Most Influential Sales & Marketing Professionals in the Maldives of 2018 on their website last  September 13., 2018.

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Nuas Mohamed, our Director of Sales, was one of the selected professionals in the field of Sales & Marketing. The selection criteria were based on their long-standing service in the tourism industry of Maldives.

Top 20 Most Influential Sales & Marketing Professionals in the Maldives are listed annually on the Corporate Maldives website.


New Hire Orientation – 17th & 18th September 2018

The New Colleague programme is designed to provide information about Huvafen Fushi that will help our new team members transition smoothly into their roles.

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Nine new team members recently completed their 2 days New Hire Orientation Programme. During the Orientation, the new team members also had a chance to tour our beautiful island and see its stunning facilities. Let’s all welcome them to our Dream Team and wish them a wonderful career here at Huvafen Fushi.

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Healthy Lunch – 23 September 2018

Every month Huvafen Fushi marks one day to detoxify our Dream Makers by providing them “Health Day”. This reminds them that healthy food need not be bland!

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Who said healthy food can’t be tasty? Nutritious and delicious lunch menu was prepared by the kitchen team of Malaafaiy in consultation with the Island Doctor.

The menu was carefully crafted to ensure that the variety of every dish from the appetizers to the desserts is not only full of vitamins and minerals but appealing as well.

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An array of fresh salads, fiber rich starch, lean protein, fresh fruits and low calorie desserts were enjoyed by the Dream Team.



Housekeeping Presents “SPARKLE” – Monthly Theme Party

International Housekeeping week has been celebrated at a resort level at our Dream Island.

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Our Housekeeping heroes were lucky that they had to organize the Monthly Theme Party for the team members in the same month where the entire team celebrated the International Housekeeping Week.

Housekeeping Team started decorating the Dream Café area place where the party was to be hosted on the 16th of September, place where the party was to be hosted. The team opted for a creative decoration for the grand monthly party.

With DJ Ivan to entertain the dance floor, housekeeping made sure the party was alive, with good music, including performance by the very talented dance group “Guldhastha”.

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Housekeeping never ceases to let a party go without including our dream team, likewise the team arranged a Raffle Draw among all team members and distributed worthy prizes for the winners.

The highlight of the party was the beautiful cake made by our very talented pastry team, with the help of housekeeping heroes.

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Thank you housekeeping team for the well-organized celebration of International Housekeeping week, every bit of this special celebration was enjoyed by all our dream makers and it was a wonderful celebration of the bond between each housekeeping team members.

Well done team, thank you and keep up the exemplary service that you continue to provide our dream island with.


Housekeeping Week – (09th to 15th of September 2018)

Every year Huvafen set asides a special week to honor and recognize the year around heroes of the housekeeping department on International Housekeeping week which is from 09th of September to 15th of September 2018.

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This year Huvafen housekeeping heroes like always hosted various activities through the whole week. Starting on 10th of September, with a uniform dress code made by themselves with hand printed letters on shirts to be used for the week of recognition, the department heads have made sure of a well-planned week for their team. Moreover a banner to make sure all our dream makers were aware of the week was also handmade and railed on staff area by the department.

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The whole week has been planned just for our hardworking team to enjoy and be delivered a little bit of the huge appreciation our dream island has for the dream makers. A special BBQ night was held at our beach pavilion, after an adventurous late afternoon of octopus hunting and reef fishing trip on 13th September 2018. Following a water-sports day was held the next day with various outdoor fun games planned including some of the water-sport activities from float as well. It was bewildering to see our dream makers taking time from their busy schedule to celebrate the bond and the hard work that they share among themselves for reaching the same goal for Dream Island.

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On 15th of September 2018, our Dream Makers visited Baros Maldives to play a Friendly Futsal Match between the two housekeeping department of both islands, and with much pride we say, that our Dream Team won the match with a score of 5 – 2, Congratulations and well played team!

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Until now the week has been made special for the housekeeping team, but the team plans on dedicating the last two days for the whole Dream Team and we are looking forward to the wonderful surprise housekeeping team has in store.

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The true heroes of our building operations are our housekeeping team, so on behalf of the management and our whole Dream Team, we take a minute to thank and honor our housekeeping team for keeping our Dream Island well maintained and clean, and for all the other hard work that you do every day!. Thank you guys, and your work doesn’t go unrecognized.


Heart of the House Cleaning

Keeping our surroundings clean is a very important part of our lives. At Huvafen Fushi, it is an essential part of healthy living.

Island cleaning is one of the resorts’ regular activity that promotes awareness to keep our environment clean and safe for a smell and disease-free life on the island. This month, the focus area is the Team Village.

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Volunteers of the clean-up drive gathered in the afternoon to take a step and lead by example in helping keep dust and litters from accumulating in the resort.

This activity together makes cleaning enjoyable and a lot less like a chore.

After having a long shift, coming back to a clean room, is one of the easiest ways to deter stress, relax and have a peace of mind.


Town Hall Meeting – August 2018

Like clockwork every month, Huvafen holds its Monthly Town Hall Meeting at Malaafaiy yesterday (Monday, 10th September) late afternoon.

IMG_5002Opening the Town Hall with a word from our GM Jean-Christophe Nager (JC), the Town Hall Meeting had a little bit more of specialty added to it than other months.

A total of 17 new Dream Makers were welcomed into the team at the meeting, congratulating and encouraging everyone for their hard work and effort that has always been shown. In addition to this, we had two team members who with pride we had announced their promotions, congratulations Hassan Amir, Now Pavilion Attendant, and Ahmed Aiman, HK Supervisor.

As always we appreciate and award the hard work from our dream makers in every Town Hall, this month also we had a good number of deserving nominees for the Face of the House and Heart of the House.  Congratulations Heena from HR and Jinky from Spa for winning the title of Heart and Face of the House for the month of August 2018.

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Supervisor of the 1st Quarter was won this month by Sahadev from our Food & Beverage, Kitchen Team. Congratulations guys and thank you for your outstanding services.

This Town Hall we had a special award made especially on behalf of our team members, dedicated to none other than our GM, for winning his name in the 20 most influential General Managers in Maldives on Corporate Maldives. It is a very humble and prideful moment for the whole of dream Island that our JC has been nominated for this title. A very huge Congratulations to our GM for this wonderful success, and being a role model to all our dream makers!

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Finally we had a little bit of fun with the Kahoot quiz of brand awareness with the attended team members, distributing prizes to the winners, and of course every Town Hall meeting, we end with a sweet note of cutting a wonderful birthday cake from our pastry team for the birthday babies of August.

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Congratulations all the winners once again, and thank you dream makers for your amazing services.


TEAM MEMBER OF THE MONTH – HEART OF THE HOUSE

23.pngHeena is such a huge help helped to the team. He has been key to the success of  the 14th Anniversary Celebrations plus Eid Preparation activities. Heena is very positive team player who never says NO to the job whenever requested, even if it is out of his daily tasks, he is ready to assist us at all the time. In addition to his daily tasks, he is currently assisting the Spa Team for 4 hours a day.  Heena is one of the hardest working and positive team player not only in the department but in the whole island.

SPOTLIGHT INTERVIEW

Briefly describe what you do all day.

Cleaning and maintaining the staff area to make it a safe and convenient place for all the team members.

What is the best thing about your role?

The satisfaction of being able to assist other team members.

What do you value most about your employment in Huvafen Fushi?

Flexibility and recognitions.

What’s been one of your proudest moments working at Huvafen Fushi? Being nominated and selected as Employee of the Year

What do you like to do when you’re not at work?

Mostly I spend my free time in recreational activities. Playing futsal, volleyball, etc.

What are 3 words you’d use to describe Huvafen Fushi?

It’s a cool fun place which makes me wow! Even after 9+ years of service.

What’s the greatest challenge you have had to overcome in your life thus far?

So far I haven’t had any challenge that was too difficult for me.

If you could learn to do anything, what would it be?

I want to become a speedboat captain.

Tell us about a time when you had something happen to you that you thought was bad but it turned out to be for the best.

Getting rejected to a position which I applied and later found out that place was not that convenient.

What are your future career development plans?

To develop skills in administration and become HR Welfare Coordinator 🙂 


TEAM MEMBER OF THE MONTH – FACE OF THE HOUSE

24Jinky has been very flexible with her working hours and always happy to help when there is guest booking. She  always takes initiative in organizing the Spa and her attention to detail is impeccable. Helpful to the team during busy operation and even will wait after duty hrs. if she is the next day opening shift so she can organize her tasks. Always come early to duty to organize her schedule and treatments for the day. She has been very helpful to the new team members and also took initiative to show them what is needed.

SPOTLIGHT INTERVIEW

Briefly describe what you do all day.

Giving treatment to the guest to make them happy

What is the best thing about your role?

The best thing about being  a therapist is to help the guest feel relax and comfortable ; it depends on their  body needs.

What do you value most about your employment in Huvafen Fushi?

Became most excellent therapist in Huvafen Fushi

What’s been one of your proudest moments working at Huvafen Fushi? I achieved and done the training of Pure Massage Method

What do you like to do when you’re not at work?

I doing the set up of my bed, clean my room, take time to clean my small garden and contact my family and friends.

What are 3 words you’d use to describe Huvafen Fushi?

It’s a magical island.

What’s the greatest challenge you have had to overcome in your life thus far? The greatest challenge that I had so far is to finish a job well done with happy and satisfied customers even if we had a very busy day and a back to back schedule.

If you could learn to do anything, what would it be?

I would like to learn more about cooking things.

Tell us about a time when you had something happen to you that you thought was bad but it turned out to be for the best.

When we had an extensive Pure Massage Training, I almost gave up because it was to intensive and hard, but at the end I am so proud  that I am certified to do Pure Massage.

What are your future career development plans?

To be trained more, to learn more, to do some managerial job and to open my own spa in the future.


SUPERVISOR OF THE QUARTER

1ST QUARTER 2018

25.pngSahadev has truly proven his skills not only as a chef but also a leader. Sahadev has been running the kitchen operations of Feeling Koi with great perfection. During the absence of his direct manager, he is in charge of the kitchen.

 

Aside from ensuring that every food that is served to the guests are of top quality, he is also proactive in upselling products to the guests. He ensures that this will add up to the overall dining experience of the guests at our signature restaurant, Feeling Koi.

SPOTLIGHT INTERVIEW

What is the most CHALLENGING part of being a Supervisor?

Depending upon individual strength and weaknesses

What is the most REWARDING part of being a Supervisor?

To give correct decision in time of need and implement new ideas.

What is your motto or personal mantra in life?

Take challenges and achieve goals to become a successful Chef

Tell us about a time when you had to develop a plan/ strategy for your team.

When we have less occupancy I conduct training’s which will help them anytime.

How do you help a team member understand how their role contribute to the success of Huvafen Fushi?

I give them training’s and coaching which help them to contribute in their career as well

What does true leadership mean to you?

Understanding the staff, inspiring them and giving them opportunity to share their ideas as well.

What is the most important thing you have learned in the last five years?

I have learned different skills and knowledge from my superior which helped me in culinary section and also became confident enough to manage my operation.

What do you always want to try and never did?

I would like to do sky diving which is one of my dream in my life.

Given a chance, who would you like to be for a day?

If I am given a chance I would like to become General Manager for a day.

If you could change one thing about working here, what would it be?

Everything is perfect for me.


PRODUCT KNOWLEDGE

WEDDING VENUE

Unforgettable romance. Unmatched settings. Surrender to the beauty of the Maldives. Drift over serene waters on a traditional dhoni. Indulge in transcendent treatments in the Maldives’ only underwater spa. Savour delicate flavours and textures over a romantic private dinner and Champagne breakfast. Huvafen Fushi offers wonderful locations to say ‘I do’ or renew your vows. Our wedding and vow-renewal experiences are intended to allow you to express your passion and love for each other in a magical destination; they are ceremonial rather than legal commitments.

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27Different Wedding Packages are available for the guests to choose from. Some of the inclusions are fruit platters, a bottle of wine, wedding ceremonial pavilion decorated with flowers, bridal bouquet of fresh tropical flowers, four flag bearers, complimentary Maldivian sarongs on the wedding day, Two-tier wedding cake, 40 digital photos on a USB stick .

Awaken Romance in the Passionately Discreet Dream Island of Huvafen Fushi.


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